Privacy Policy

Last updated: 2026-03-28

Introduction

Grove Spark ("we", "us", or "our") operates from Unit 5/1 Talavera Rd, Macquarie Park NSW 2113 and provides electrician services across Chatswood and Sydney's North Shore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us via phone, email, or through our website. This may include your name, phone number, email address, property address, and details about the electrical services you require. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect to provide and maintain our electrician services, respond to your enquiries, send you quotes and invoices, improve our website and services, and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Third-Party Services

Our website may contain embedded content from third-party services such as Google Maps, YouTube, and weather services. These third-party services may collect information about you in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our website.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Grove Spark
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Email: service@grovespark.com.au
Website: www.grovespark.com.au